Morningstar Premium
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ivahunch
- 2 Lemon pips
- Posts: 136
- Joined: November 13th, 2016, 5:07 pm
Morningstar Premium
Is anyone else finding that Premium Portfolio prices are not updating at the moment?
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GPhelan
- Lemon Pip
- Posts: 54
- Joined: November 11th, 2016, 7:25 pm
Re: Morningstar Premium
I don't know whether the Premium Portfolio has a different data source but I have a free account and noted on Fri 26 Nov that the SHARE prices had switched from GBX (pence) to GBP (Pounds). I use the Portfolio only on Fridays, so it may have changed earlier in that week. Anyway I happened to look at my Portfolio today 21 Dec and noted that it had switched share prices back from GBP to GBX.
Why this matters, apart from the x100 scale factor is that MS's source of GBP prices is supplying the CLOSING prices for the previous day. I could demonstrate this by clicking on a share name and then on the detail panel that appears I see the current GBX price in pence and the Closing price for the previous day being the value MS were showing in the Portfolio. The date of the erroneous share price is also the previous day's date, so it was obvious what data was being displayed. UK Fund (OEIC) prices (which are often not updated on MS until mid evening) are generally the same day, except for those domiciled outside the UK, such as some Royal London funds, but that has always been the case.
This is not the first time that MS have messed up their Portfolio prices. My notes say it occurred in July 2021. I do not have the exact dates, but I noted on 10 July 2021 that it had reverted to displaying share GBX prices after a few weeks showing day old GBP prices.
Why this matters, apart from the x100 scale factor is that MS's source of GBP prices is supplying the CLOSING prices for the previous day. I could demonstrate this by clicking on a share name and then on the detail panel that appears I see the current GBX price in pence and the Closing price for the previous day being the value MS were showing in the Portfolio. The date of the erroneous share price is also the previous day's date, so it was obvious what data was being displayed. UK Fund (OEIC) prices (which are often not updated on MS until mid evening) are generally the same day, except for those domiciled outside the UK, such as some Royal London funds, but that has always been the case.
This is not the first time that MS have messed up their Portfolio prices. My notes say it occurred in July 2021. I do not have the exact dates, but I noted on 10 July 2021 that it had reverted to displaying share GBX prices after a few weeks showing day old GBP prices.
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ivahunch
- 2 Lemon pips
- Posts: 136
- Joined: November 13th, 2016, 5:07 pm
Re: Morningstar Premium
Yes this problem is still ongoing - they have said they are aware of the "product bug". But I am very surprised that such a global supplier of financial data has been unable to fix it yet!I could demonstrate this by clicking on a share name and then on the detail panel that appears I see the current GBX price in pence and the Closing price for the previous day being the value MS were showing in the Portfolio.
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ivahunch
- 2 Lemon pips
- Posts: 136
- Joined: November 13th, 2016, 5:07 pm
Re: Morningstar Premium
But they seem to just have!But I am very surprised that such a global supplier of financial data has been unable to fix it yet!
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jackdaww
- Lemon Quarter
- Posts: 2087
- Joined: November 4th, 2016, 11:53 am
Re: Morningstar Premium
.
i have a portfolio on lseg - london stock exchange group .
the portfolio hasnt been showing prices or values this week .
i have messaged them to no avail .
same problem caused by common supplier perhaps ?
i have a portfolio on lseg - london stock exchange group .
the portfolio hasnt been showing prices or values this week .
i have messaged them to no avail .
same problem caused by common supplier perhaps ?