Breelander wrote:
Itsallaguess wrote: Two sources here that discuss the same error with Windows 7, and both cite the 'Easy Fix' as solving the issue -
You can make that three sources now.
I downloaded a fresh copy of hyp_top-up_spreadsheet_-_v11-54.xls, set the source to Dividend Data and, as expected, got the 'No response' result.
Then I tried to install the standalone package for KB3140245. I was told this package wasn't applicable to my computer when I tried to install it. This usually means that it has been superseded by a more recent update that I already had installed. You do realise that KB3140245 was issued over two years ago?
So I just downloaded and ran the Easy Fix.
Job done (didn't even have to reboot) I now see the dividend data for BP.
Great news - thanks for proving the fix Bree, much appreciated.
I did only mention the '
Easy Fix', and the URL link went to the section on the Microsoft page where it's downloaded, so apologies if you construed the link to suggest trying the KB fix too, I should have been clearer if that was the case.
Many thanks for confirming this fix though, and hopefully Kiloran and Raptor can also confirm that they're able to get going with it too.
If so, then we'll probably package the '
Easy Fix' solution into future Windows HYPTUSS releases, with some clear instructions for Windows 7 users to follow if they have this issue.
Cheers,
Itsallaguess