Bouleversee wrote:It presumably hasn't occurred to them that not all of their older clients, who often have large portfolios, even have smartphones, let alone are experts on computers or the vocabulary that goes with them. I thought I was reasonably competent for an 86 yr old but clearly not. I don't even understand the lingo. I think I'll just withdraw the uninvested cash as I don't have time for these complications.
Mum, 91, just wants a TV remote with on/off volume up/down, channels BBC1, BBC2, ITV. And a phone with a simple on/off and press 1 for son, 2 for ... etc. for a limited/few numbers. No chance. Press and hold this button for 5 seconds to turn the device on, wait, and wait, right now clear all of the notifications, swipe this way, that way ... she just can't deal with all of that. Age discrimination. Mobile phone sellers offer devices that they consider to be 'simple' but still with way too many complexities for some.
I find with many web sites that the scaling is very poor. I use a large default font so in many cases web sites just don't cater for that, adds or other notification just fill/overlap to present a jumbled up mess, unusable in some cases. One possible cure is to zoom out, to micro-text level for those of us with aged eyes, to get a idea of what other things may be otherwise off-screen. Oh, it looks like there's a button in the lower right that at 'normal' size wasn't visible.
I find some food labelling to be just too small or bad colour choices, and I'm only in my early 60's. Designers of today just assume that everyone can see small text and use a particular regular resolution/font.
