The Lemon Fool

am looking for a new online bank...mostly for an amount for say a year
have looked at and applied for Metrobank.......2 weeks ago...i recvd immediate welcome letter which promised T & Cs plus online access codes being posted separately......no sign so far
so if thats their performance I not happy that they ave my cash

does anyone have any personal experience of SHAWBROOK....comparison sites all show but...service etc??

TIA


or any other ideas giving decent interest...(decent???)

mutantpoodle wrote:does anyone have any personal experience of SHAWBROOK....comparison sites all show but...service etc??

Yes, and everything has just worked fine.

I opened both a 1 year fixed and an instant access account with them in 2017 'cos they had good rates for both at the time. When the 1 year matured their new 1 year offering at the time wasn't as good as elsewhere so I moved that money away. In early 2018 they started offering a new issue instant access account with better rates than the issue I had, so I "upgraded" it (i.e. opened a new one, transferred the money into it, and closed the old one), and in late 2018 when their rate was no longer competitive I transferred those funds elsewhere, leaving only £1 in the account just to keep an account with them open (makes opening another account, should I ever want to, easier).

Everything done online, no problems. I see they're top of the 1 year tables again and I have some 1 year money maturing soon and would be happy to transfer it into Shawbrook, if they're still top (or close to) at the time.

Been with them for years..no problems.


( unlike ICICI bank where I bet Tom Cruise could get another mission impossible film...."getting past the password barrier:MI:6.)

I transferred money into a one year fixed rate ISA last December and another ISA into a five year fixed rate deal in May. No problems.

Also had good experience of Shawbrook.
With Easy Access accounts (which are limited to £85K and only one per individual investor), if the %rate improves they will do a 'product switch' to the new issue on request, keeping the same account.
They appear happy to action any instruction (within the T&Cs) sent by their secure messaging system.

I use them and Charter, and (formerly) Aldermore and Birmingham Midshires (aka Lloyds; is BM still doing business?), and their online experience at a PC* is the best of the four.

* - they didn't - and perhaps still don't - have an Android/iPhone app, but I do all my banking at Windows PCs